FAQs
Do I need an account to order?
No. Open a product link, choose your option, enter your mobile number and address, and place a cash-on-delivery order.
When do I pay?
You pay in cash to the delivery person when the parcel arrives. Please keep the exact amount ready.
How is the delivery charge decided?
Each seller sets the charge — a fixed amount, a rate for your division, or free delivery. You see it before you order.
How long will delivery take?
The seller will call you to confirm the order and tell you the expected delivery time for your area.
Can I cancel my order?
Yes, before it is shipped. Contact the seller with your order reference number.
How do I track my order?
Use the tracking link shown after you order, or open it again using your order reference.
What if the product is damaged or wrong?
Contact the seller within 24 hours of delivery. See our Return & refund policy for the full process.
How do I become a seller?
Open Seller area, register with your shop name, authorized person, business address, mobile and email. Our team reviews and approves your account.
How much does selling cost?
Every seller gets 1 listing free forever. Up to 5 listings is ৳150 per month and up to 10 listings is ৳200 per month. Need more? Contact us.
Is my personal information safe?
Your name, phone and address are shared only with the seller you ordered from, for delivery. See our Privacy policy.